Play My Emails:
Voice and Productivity
Incubation to production:Play My Emails started off with a small group of people exploring prototypes for effective voice-based consumption of email, geared towards visually impaired users. These prototypes led to a full collaboration between Outlook, Microsoft Search & AI, and Cortana to bring this to all our users.
My Responsibilities:Spearheading the design effort to production, defining a scalable language for email consumption through voice, incorporating research, liaising with multiple teams to define the scope and driving the end-to-end design process.
Personal Challenges:While this was an exciting project for many, it came with strong opinions and tough love from senior leaders. My biggest challenges and learnings involved setting expectations, stakeholder management, transparency and teaching non-mobile designers in partner teams to design for mobile experiences.